Autonomous operations behind
your catalogue and orders.
Eliminate manual spreadsheet wrangling, slow SKU onboarding, and fragmented inventory syncing. We build intelligent agent workflows that coordinate your PIM, OMS, and ERP automatically.
The Operational Bottleneck
Where e-commerce operations leak hours and margin
Growing catalogs and multi-warehouse fulfillment break manual processes, creating costly errors and delaying product launches.
Messy Supplier Feeds
Every vendor sends catalog data in a different format—PDF sheets, non-standard CSVs, and missing attribute columns that require endless hours of human cleanup.
Inventory Desynchronization
Stock levels drifting between Shopify, 3PL warehouses, Amazon, and legacy ERPs lead to overselling, stockout cancellations, and angry customers.
Bloated Integration Middleware
Paying $15,000–$40,000 annually for recurring iPaaS tools and per-task sync subscriptions that still break whenever a schema changes.
Automated Workflows
Autonomous operations we build and manage
Reliable, supervised agent pipelines running behind your production commerce stack.
Zero-Touch Catalogue Ingestion & PIM Sync
Agents monitor inbound supplier email attachments, FTP folders, and API endpoints. They parse specifications, generate missing attribute tags, map product categories into Akeneo or UnoPIM, and stage clean records for review.
- ✓ AI extraction of technical specs from unformatted vendor PDFs
- ✓ Automated attribute normalization to your master PIM schema
- ✓ Direct batch synchronization to storefronts (Shopify Plus, Medusa, Vendure)
Inventory Reconciliation & Safety Buffers
Continuous multi-channel reconciliation across 3PL warehouses, ERP inventories, and sales channels. Agents maintain dynamic safety buffers based on sales velocity and lead times, stopping overselling before it happens.
- ✓ Real-time stock deduction across all sales channels
- ✓ Automated stock transfer proposals between regional fulfillment nodes
- ✓ Discrepancy alerts with exact order audit trails
Order Exception Routing & Splitting
Orders flagged with address validation issues, out-of-stock items, or fraud risk are analyzed and resolved autonomously. The agent can split shipments across warehouses or request verified customer details without human intervention.
- ✓ Autonomous address normalization via carrier verification APIs
- ✓ Multi-origin split fulfillment routing optimization
- ✓ Clean escalation cards pushed directly to your fulfillment team
Vendor Invoice & PO Reconciliation
Cross-check supplier invoices against purchase orders and warehouse receipts. Agents flag unit-cost mismatches, missing items, and unexpected shipping surcharges before payment approval.
- ✓ Three-way matching: PO vs Receiving Report vs Invoice
- ✓ Automated credit memo request drafting for discrepancy items
- ✓ Seamless sync with ERP accounts payable (Odoo, ERPNext, NetSuite)
Supported Systems
Connecting your systems of record
We specialize in integrating best-of-breed open-source and enterprise commerce infrastructure.
PIM Platforms
Akeneo, UnoPIM, Pimcore, Plytix
Storefronts
Shopify Plus, Medusa, Vendure, WooCommerce
ERP & Finance
Odoo, ERPNext, Dolibarr, NetSuite
Automations
Self-hosted n8n, custom Docker workers, Node/Python APIs
Results Model
Operations cost recovery: Pay for verified efficiency
We align our engagement around concrete cost reductions and hours reclaimed.
Stack & Labor Audit
We quantify the hours spent on manual feed formatting, SaaS middleware subscription costs, and inventory sync errors.
Targeted Workflow Automation
We deploy automated ingestion or sync pipelines in parallel to your existing processes to demonstrate zero-data loss and speed.
Managed Operations & Savings
We maintain and monitor the pipelines, continuously expanding coverage. You capture the cost savings directly in your gross margin.
Operations FAQs
Frequently asked questions about operations automation
How does an operations agent handle messy or non-standard supplier files?
Agents use vision-language models and deterministic parsing pipelines to ingest unformatted vendor price sheets, PDF spec manuals, and inconsistent CSVs. Data is extracted, normalized to your PIM taxonomy (such as Akeneo, UnoPIM, or Pimcore), validated against required attributes, and staged for publishing without manual formatting.
Can agentic workflows replace expensive enterprise iPaaS tools?
Yes. Many growing commerce brands pay thousands in recurring monthly fees for enterprise iPaaS platforms (Celigo, Boomi, Zapier Enterprise) that still require constant maintenance. We build owned, event-driven integration microservices and self-hosted n8n runtimes that execute your business logic without recurring seat or volume tax.
What happens if a supplier file contains corrupted data or sudden price spikes?
We configure deterministic safety gates. If a supplier feed reports price shifts exceeding your predefined threshold (e.g., >15% swing) or missing critical compliance attributes, the agent halts sync for the affected SKUs, quarantines the batch, and triggers a structured Slack or email alert with the anomaly diff for human approval.
How is ROI measured for back-office operations engagements?
We benchmark clear, auditable operational metrics: cost-per-SKU onboarded, average time-to-market for new supplier drops, manual data-entry labor hours eliminated, and inventory discrepancy error rates. Our hybrid commercial models align directly with these verified efficiency savings.
Automate the operations behind your commerce stack
Book an Operations & Stack Cost Audit to see where manual bottlenecks can be replaced with autonomous, owned infrastructure.